Frequently Asked Questions


Get your questions answered

I have booked car hire. What documents should I receive?

We will send you a Booking Confirmation email with attached Car Hire voucher.Please read the details carefully before travelling and take the document with you.

What is included in the cost of my Car Hire?

Please read your Car Hire voucheras to what is included in your Car Hire booking.

What extras do I have to pay locally?

Special requests such as baby/child seats, GPS, ski rack or chains, winter tyres etc. are always payable locally in the local currency and will always be plus the local tax. One way fees and delivery fees will also be paid locally.

What the minimum age required/driving licence minimum period ?

Usually driver must be over 21 years and have held a valid driving licence for a minimum of 12 months.Customer who are under the age of 25 will be able to drive vehicles but they will have to pay a surcharge. Please check Suppliers terms and conditions for details.

Can you tell me the name of the Car Hire provider please?

Please read your Car Hire voucher for details regarding the name of the Car Hire provider. If you need further assistance please call us on 02037444207 and our the Customer Service team will be able to help you.

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